FAQ's

Return Policy

Returns are only accepted if an item comes to you damaged due to shipping.  Please email jesseastburn@gmail.com within 7 days of receipt of damaged item to get a Return Merchandise Authorization (RMA) number.  Returned items will not be accepted without an RMA.


I like one of your paintings but the original is more expensive than I can pay.  Can you make a print for me  instead?

I try to offer a variety of smaller original artworks as well as print editions of popular pieces.  Due to the high cost of printing I cannot offer print editions of every painting.  

If there is a painting that you would like to see made into a print in the future please feel free to contact me and I will make note of your request. 


You make all of your work on the computer, right?

All of my work is hand-done.  I don't even know how to use Illustrator or Photoshop to make art.  I love painting things by hand, usually with gouache or acrylic paint.  I have a lot of patience.  The only thing that would be digital is a print of an original work.  In that case the original painting is scanned into the computer so it can be printed as a digital file; but the original work is still hand-painted.


Are you on social media?

I am on Instagram as @westernpencilco